Shipping & return Policy

Disclaimer

Our shipping policy outlines the terms and conditions governing the shipment of orders placed on our website. By placing an order with us, you acknowledge and agree to the following:

Shipping Times: While we strive to process and ship orders promptly, please note that shipping times may vary depending on factors such as product availability, destination, and shipping method selected. We cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers or unforeseen circumstances.
Delivery Address: It is your responsibility to provide accurate and complete shipping information at the time of purchase. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Carriers: We use reputable shipping carriers to deliver orders. Once your order has been shipped, you will receive a tracking number via email to track the status of your package. We are not responsible for any lost, stolen, or damaged packages after they have been accepted by the shipping carrier.
Shipping Restrictions: Some products may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. It is your responsibility to ensure that the products you order comply with any applicable shipping restrictions in your area.
International Shipping: For international orders, please be aware that customs duties, taxes, and fees may apply upon importation of the products into your country. These charges are the responsibility of the recipient and are not included in the shipping cost paid at checkout.
Shipping Insurance: We offer shipping insurance for an additional fee to provide coverage for lost or damaged packages during transit. If you wish to purchase shipping insurance for your order, please contact us prior to completing your purchase.
Free Shipping Offers: Free shipping promotions may be subject to certain terms and conditions, including minimum order requirements and geographic limitations. Please refer to our website or promotional materials for details on any ongoing free shipping offers.

By proceeding with your order, you agree to abide by our shipping policy and acknowledge that you have read and understood the terms outlined herein. If you have any questions or concerns regarding shipping, please contact us prior to placing your order.

Shipping Policy

We aim to process and ship all orders within 1-3 business days after receiving payment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated based on the weight of the products and the destination address. We offer various shipping options, including standard shipping, expedited shipping, and international shipping.

Shipping Methods

We use reputable shipping carriers to ensure timely delivery of your orders. Once your order has been shipped, you will receive a confirmation email with tracking information so you can track your package.

Delivery Times

Delivery times may vary depending on the shipping method selected and the destination address. Standard shipping withinThe Netherlands typically takes 3-7 business days, while international shipping may take longer.

Shipping Restrictions

Please note that we do not ship to P.O. boxes. Additionally, some products may be restricted from international shipping due to customs regulations.

Shipping Insurance

We offer shipping insurance for an additional fee to protect your order against loss or damage during transit. Please contact us if you would like to purchase shipping insurance for your order.

Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and destination address. We strive to offer competitive shipping rates to our customers.

Free Shipping

We may offer free shipping promotions from time to time. Please refer to our website or promotional emails for details on any ongoing free shipping offers.

Return & Exchange Policy

Returns Policy

We have a no return, no refund policy, except in the case where you received an incorrect or damaged product.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

How To Return An Item?

Your item(s) must be in its original unused condition to be returned. You must return the product(s) within 3 business days of receiving it.

Please email info@naturalbproduct.com to request a refund, and we will assign you a tracking number.
Mail your returned item to:

Natural Beauty Returns Department Tracking # 320 S. Natural Beauty Returns Department Tracking # 320 S. To the address that you will receive through email.

We will notify you by email once your return has been processed.

Return Exceptions

Items that have been completely used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, which will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item has been found to be damaged, you may return it for an exchange, but you will still have to pay return shipping.